2019 Human Performance, Root Cause, & Trending (HPRCT) Conference
June 17-21, 2019
Cheyenne Mountain Resort
Colorado Springs, Colorado
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Thursday, June 20 • 11:10am - 12:00pm
Culture Change that's Built to Last: Six Questions that Lead to Success

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After a two year journey to implement HPI on an organizational level, we've learned many of the questions that we believe any newcomer should ask to set themselves up for a successful culture change (and we wish we'd known ourselves).   We will present the 6 questions executives must answer, plus resources that can help do so for each, and key takeaways for a crafts field practice in HPI.   The Six Questions: 1. Does the org believe in the science of error? 2. What is your appetite for discretion in work? 3. Is your leadership ready to model a culture of error? 4. Are you committed to transforming how you plan, execute and learn from work? 5. Do you understand the implications for discipline? 6. Are the necessary resources ready?

avatar for Jeremy


Organizational and Employee Development Manager, Chelan County PUD
Jeremy Jordan is a Certified Professional in Learning and Performance, and the Organizational & Employee Development Manager for Chelan County PUD, where he is responsible for leading the HPI strategic implementation for the District's 800 employees as part of the Safety & HPI Team... Read More →
avatar for Greg Smith

Greg Smith

Organizational and Employee Development Manager

Thursday June 20, 2019 11:10am - 12:00pm MDT
Colorado Ballroom