2019 Human Performance, Root Cause, & Trending (HPRCT) Conference
June 17-21, 2019
Cheyenne Mountain Resort
Colorado Springs, Colorado
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Thursday, June 20 • 4:00pm - 4:50pm
Improving Written Guidance Quality and Usage

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This 1-hour workshop covers the top 5 procedure error traps and introduce a methodology and process for determining:

1. Is written guidance needed based on the risk and complexity of the task?
2. What KIND of written guidance (card, checklist, procedure, SOP, training and reference material, etc.) should be developed?
3. What should the level of detail be?
4. How should the written guidance be used (usage criteria)? Each participant will be provided an Effective Written Guidance Checklist and Written Guidance Needs Analysis Worksheet to use when they return to their facility.

avatar for Rob Fisher

Rob Fisher

President & Director of Operations, Fisher Improvement Technologies
Rob is a pioneer in Human and Organizational Performance and all aspects of performance improvement including incorporating the understanding of personality diversity into risk management.  He brings an integration mentality to consulting, along with a globally recognized capability... Read More →

Thursday June 20, 2019 4:00pm - 4:50pm MDT
White River I

Attendees (9)