2019 Human Performance, Root Cause, & Trending (HPRCT) Conference
June 17-21, 2019
Cheyenne Mountain Resort
Colorado Springs, Colorado
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Wednesday, June 19 • 3:00pm - 3:50pm
7 Questions for a High Reliability Mindset

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Are you interested in applying HRO in your work but are not sure where to begin? You can get started working with a High Reliability Mindset today. In this fun and interactive session, you will learn 7 simple questions that operationalize the 5 HRO strategies in any setting.   You will also learn:  Why working in a complex sociotechnical system demands we ask these questions How mindfulness factors in Why plans can cause problems How language contributes to failures How to approach ambiguity What not to say when you are unsure   We will explore and learn all these using sketches you will create to help you remember these powerful concepts and share them with others.    

avatar for Lauren Mooney

Lauren Mooney

Founder, Be Highly Reliable
Laurin Mooney BSN MS.  Laurin is committed to helping people understand and integrate High Reliability Organizing strategies into healthcare delivery.  She is driven by the questions, “How can it be that we are harming the very patients we intend to help?” and “What do we... Read More →

Wednesday June 19, 2019 3:00pm - 3:50pm MDT