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2019 Human Performance, Root Cause, & Trending (HPRCT) Conference
June 17-21, 2019
Cheyenne Mountain Resort
Colorado Springs, Colorado
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Wednesday, June 19 • 4:00pm - 4:50pm
Rountable: Metrics that Matter-- How we Track, Trend, Evaluate and use Leading and Lagging Indicators to Improve Performance

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The pattern is repeated weekly in the workplace: audits, assessment and inspections indicate all systems and processes are in place to prevent undesirable events until one occurs and the first thing those audited, assessed and inspected say is: We knew this was going to happen!  Many organizations fail to learn from a genuine interest and curiosity about their own practices and processes, relying on consequences to be their guide. Near misses, good catches and close are regarded as the result of 'great planning' and resiliency, reinforcing the belief we've got the bases covered or something worse would have happened. During this facilitated roundtable, each participant will have an opportunity to dialogue with other participants and the Facilitator(s) about identifying, communicating and learning from the weak signals at a lowest level of pain rather than reacting to the pain of regret too many allow to guide their business practices.  

Speakers
avatar for Joe Estey

Joe Estey

Performance Improvement Specialist, Lucas Engineering and Management Services
Joe Estey has over 35 years of experience training and consulting first line workers, foremen, supervisors, department managers and executives in Human Performance Improvement, Conduct of Operations and leadership and management principles and practices. He works routinely with private... Read More →


Wednesday June 19, 2019 4:00pm - 4:50pm MDT
Platte

Attendees (6)