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2019 Human Performance, Root Cause, & Trending (HPRCT) Conference
June 17-21, 2019
Cheyenne Mountain Resort
Colorado Springs, Colorado
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Tuesday, June 18 • 4:00pm - 4:50pm
Interactive Human Performance 101- Engagement Roadmap (Part 2)

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ContXt Corporation, in partnership with Luminant, has developed an innovative learning experience to help organizations build the buy-in and understanding required to effectively implement Human Performance Improvement. The learning experience combines a big picture visual with questions and exercises to engage small groups in robust conversation. Studies show that people retain 10% of what they read and 20% of what they hear. However, people retain 90% of what they see and discuss using metaphor-, story and visual-based learning and group conversations. The breakout session will allow participants to experience the workshop firsthand. Topics discussed will include: - What is Human Performance Improvement (HPI) at the highest level - The Principles of HPI - Errors and potential negative events that can happen to each of us around the home - The realization that we are all fallible - The two modes of thinking - system 1 thinking and system 2 thinking - Different types of Deviation Modes - Some of the most common reasons people deviate - Why the Blue Line never matches the Black Line - How we can best learn from events - Ways to implement Human Performance Improvement - Understanding and avoiding error traps, ensuring proper defenses are in place, utilizing the HPI tools - Best Practices and Lessons Learned The workshop: - Provides a big picture understanding of HPI in 90 to 120 minutes - Accelerates the learning process by combining visualization with small group conversation - Learners will spend less time in the classroom and more time on the job - Creates an organization ready to implement HPI - Quickly aligns the entire organization on the benefits of HPI, helping to foster the cultural change process - from the OLD to NEW view of Human Performance - Can train large numbers of people in a short amount of time The Breakout Session will also address best practices for implementing the workshop within organizations.

Speakers
avatar for Wes Havard

Wes Havard

OE Senior Consultant, Luminant
I was born at an early age, but I got older. After being accidentally left outside an all-you-can-eat barbecue joint outside Uncertain, Tx, I was adopted by a small family of Sasquatch. Eventually I made my way to the Martin Lake Power Plant where I was adopted by a family of OEs... Read More →
avatar for Charles Major

Charles Major

Director of Fossil Generation Operational Excellence, Luminant


Tuesday June 18, 2019 4:00pm - 4:50pm MDT
Rio Grande/Gunnison