2019 HPRCT Conference

The pattern is repeated weekly in the workplace: audits, assessment and inspections indicate all systems and processes are in place to prevent undesirable events until one occurs and the first thing those audited, assessed and inspected say is: We knew this was going to happen! Many organizations fail to learn from a genuine interest and curiosity about their own practices and processes, relying on consequences to be their guide. Near misses, good catches and close are regarded as the result of 'great planning' and resiliency, reinforcing the belief we've got the bases covered or something worse would have happened. During this facilitated roundtable, each participant will have an opportunity to dialogue with other participants and the Facilitator(s) about identifying, communicating and learning from the weak signals at a lowest level of pain rather than reacting to the pain of regret too many allow to guide their business practices.