2019 HPRCT Conference

With the emergence of Human Performance Improvement (HPI) investigative approaches, there has been varying perspective’s about the relevance and even the effectiveness of Root Cause Analysis (RCA) as a method to truly understand a failure event. Do the HPI principles replace the need for ‘RCA’? Is ‘RCA’ capable of incorporating HPI principles? The speakers’ had a unique opportunity to co-investigate an unfortunate serious incident using both of their extensive backgrounds in HPI and RCA. This presentation will focus on what these experts learned from the other’s process, and how this new appreciation resulted in a more detailed and comprehensive investigation. The case will be made that these approaches are actually critical to each other’s success because they are interdependent.